刪除您的 ttfriday 帳號
App:ttfriday(App Store/Google Play)· 開發者:WEI KAI LIAO
最快的方法:在 App 裡刪。開啟 ttfriday →「設定」→「刪除帳號」→ 確認。立即生效,不需要寄信。
不想或沒辦法開 App:寄信到 support@ttfriday.com, 主旨寫「刪除帳號」。不必重新下載 App。
寄信要求刪除時
- 信裡寫您登入用的是 Apple 還是 Google,以及登入時的電子郵件地址。 如果您用「以 Apple 登入」並選了「隱藏我的電子郵件」,請寫那個轉寄地址 (在 iPhone 的「設定」→ 您的名稱 →「以 Apple 登入」→ ttfriday 可以看到)。
- 我們會寄一封確認信到帳號上登記的那個地址,信裡有一組確認碼。 這是為了確認提出要求的是帳號本人,避免別人冒名刪掉您的帳號。
- 您回覆確認碼後,我們刪除帳號並回信告知完成。
我們不會要求您提供密碼、身分證件或電話。
會刪除哪些資料
- 帳號識別碼、名稱、電子郵件地址、登入憑證。
- 您當團主的所有行程:這些行程的團員也會一起看不到。
- 您在別人行程裡的成員身分、您提出的建議、您記的支出。
- 您提出的檢舉與封鎖紀錄。
不會刪除的
- 團主自己輸入在他行程裡的內容(例如團主替您打的名字、團主記的支出),那屬於團主的行程。
- 您手機上的資料:請解除安裝 App,或在手機設定裡清除 ttfriday 的資料。
多久完成
從伺服器資料庫刪除是立即的。每日備份裡的副本會在 30 天的保留期滿後自動刪除 (雲端儲存通常在期滿後一到兩天內執行)。寄信要求的,我們會在確認是本人後盡快處理並回信。
也解除 Apple 或 Google 的授權
- Apple:在 App 內刪除時我們會請 Apple 撤銷授權。您也可以自己在 iPhone「設定」→ 您的名稱 →「以 Apple 登入」→ ttfriday →「停止使用 Apple 帳號」。
- Google:到 Google 帳號的「第三方應用程式和服務」移除 ttfriday。
只刪除部分資料、不刪帳號也可以:團主可以在 App 裡刪除單一行程,團員可以退出行程。其他要求請來信。
Delete your ttfriday account
App: ttfriday (App Store / Google Play) · Developer: WEI KAI LIAO
Fastest: delete in the App. Open ttfriday → Settings → "Delete account" → confirm. It takes effect immediately; no email needed.
Can't or don't want to open the App: email support@ttfriday.com with the subject "Delete my account". You do not need to reinstall the App.
Requesting deletion by email
- Tell us whether you signed in with Apple or Google, and the email address used at sign-in. If you used Sign in with Apple with "Hide My Email", give the relay address (shown in iPhone Settings → your name → "Sign in with Apple" → ttfriday).
- We send a confirmation email with a code to the address registered on the account, so that nobody else can delete your account in your name.
- Once you reply with the code, we delete the account and email you when it is done.
We will never ask for your password, ID documents or phone number.
What is deleted
- Your account identifiers, name, email address and sign-in credentials.
- All trips you host — members of those trips lose access too.
- Your membership in other people's trips, the suggestions you made, and the expenses you recorded.
- Reports and blocks you made.
What is not deleted
- Content a host typed into their own trip (for example a name the host entered for you, or expenses the host recorded) — it belongs to the host's trip.
- Data on your phone: uninstall the App, or clear ttfriday's data in your phone's settings.
How long it takes
Deletion from our server database is immediate. Copies in daily backups are deleted automatically at the end of their 30-day retention (cloud storage usually does this within one or two days after). Email requests are handled as soon as we have confirmed they come from the account holder, and we email you when done.
Also remove Apple or Google access
- Apple: when you delete in the App we ask Apple to revoke access. You can also do it yourself in iPhone Settings → your name → "Sign in with Apple" → ttfriday → "Stop Using Apple Account".
- Google: remove ttfriday under "Third-party apps & services" in your Google Account.
You can also delete some data without deleting the account: hosts can delete a single trip in the App, and members can leave a trip. For anything else, email us.